These Terms of Service ("Terms") govern your use of Lottly — the software platform, website and related services (the "Service") operated by Lottly LLC ("Lottly," "we," "us"), based in Bend, Oregon. By creating an account or using the Service, you agree to these Terms.
Lottly provides business-management software for food and beverage brands, including recipe costing, inventory, lot traceability, production planning, purchase orders, invoicing, accounting integrations, certification record-keeping, and buyer/certifier sharing features. The Service supports your record-keeping and compliance work; it does not replace it. You remain solely responsible for your regulatory compliance, food safety, recalls, certifications and legal obligations.
You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for all activity under your account. You may invite team members subject to the seat limits of your plan.
Paid plans are billed monthly through our payment processor, Stripe. New accounts include a 14-day free trial; you can cancel at any time before the trial ends without charge. Subscriptions renew automatically until cancelled. Cancellation takes effect at the end of the current billing period; fees already paid are non-refundable except where required by law. We may change pricing with at least 30 days' notice.
Your recipes, costs, supplier records, lots, documents and other content remain yours. You grant us a limited license to host and process them solely to provide the Service. You can export your data at any time. You are responsible for the accuracy of the records you keep in Lottly and for having the right to upload any content you add.
The Service lets you share scoped, read-only views of your records with buyers, certifying bodies and other third parties. You control what is shared and may revoke access at any time. Lottly is not a party to, and is not responsible for, any transaction or certification decision between you and a third party.
The Lottly Verified badge reflects the current state of records in your account (such as certification status and traceability drills). It is a representation of record completeness — not a certification, endorsement, audit, or guarantee of regulatory compliance by Lottly. Misrepresenting records to obtain or display the badge is grounds for termination.
You agree not to misuse the Service — including attempting to access other customers' data, reverse-engineering the platform, uploading malicious code, using the Service to violate law, or reselling it without our written consent.
Integrations (such as QuickBooks, Xero and Stripe) are governed by those providers' own terms. We are not responsible for third-party services.
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that scanned documents will be read with complete accuracy — always review extracted data before confirming it.
To the fullest extent permitted by law, Lottly will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities. Our total liability for any claim arising out of the Service is limited to the amounts you paid us in the twelve months before the claim arose.
You may cancel at any time. We may suspend or terminate accounts that violate these Terms. After termination, you will have 30 days to export your data before it is scheduled for deletion.
We may update these Terms; material changes will be notified by email or in-app at least 14 days in advance. These Terms are governed by the laws of the State of Oregon, and disputes will be resolved in the state or federal courts located in Oregon.
Questions about these Terms: hello@lottly.pro · Lottly LLC, Bend, Oregon.